Creating new templates

RT Users
1

Where can I find some info on creating custom templates and the keywords
that are available to me?

I don’t know if I have the wrong documentation, but I find the BP
documentation quite lousy.

Brett.

2

At Thursday 3/17/2005 11:19 AM, Brett George wrote:

Where can I find some info on creating custom templates and the keywords
that are available to me?

I don’t know if I have the wrong documentation, but I find the BP
documentation quite lousy.

Brett.

I’ve got by so far with a combination of the contributed templates on the
wiki and the RT API (accessible through perldoc). Also the templates that
come with RT.

Steve

3

Do you have a link or a filename or something?

Brett.

4

Hello!

Do you have a link or a filename or something?

[…]

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Right here. =] ---------------------^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Cheers!

–j
Jim Meyer, Geek at Large purp@acm.org

5

RT users Text::Template, so you can use search.cpan.org
for some documentation.

Also /opt/rt3/lib/RT/Template_Overlay.pm gives this helpful info:

$T::Ticket      = $args{'TicketObj'};
$T::Transaction = $args{'TransactionObj'};
$T::Argument    = $args{'Argument'};
$T::Requestor   = eval { $T::Ticket->Requestors->UserMembersObj->First->Name };
$T::rtname      = $RT::rtname;
*T::loc         = sub { $T::Ticket->loc(@_) };

-Todd

6

Do you have a link or a filename or something?

[…]

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Right here. =] ---------------------^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

And, incidentally, Brett:

http://www.catb.org/~esr/faqs/smart-questions.html

Cheers,
– jra
Jay R. Ashworth jra@baylink.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274

  If you can read this... thank a system adminstrator.  Or two.  --me