Creating Ascending / Decending Query Format for Dashboard

Hello :slight_smile:

I would like to create a Ascending Query Format for a specific column for TITLE: Hours Left


Thanks :slight_smile:

On the search edit page is your customer field an option in the sorting section?

1 Like

I am using RT 4.4.0 and it seems like it doesnโ€™t have this option, so iโ€™ll have to modify the query format :confused:

It will look like the attached image

1 Like

On my version, I do not have this โ€˜Sortingโ€™ option


I just checked the production version of our RT and yes it does have this the sorting option :smile:

Could it maybe be some config from the server side? maybe just a missing dependency from my side

More likely rights would be my first thought

1 Like