Creating a ticket with multi-line comments via REST

RT Users
1

All,

I’m trying to create a ticket via the REST API on RT 3.8.7 where the ‘Text:’ field contains a multi-line string. The ticket gets created with only the first line if the CRLFs are left in the string, and I haven’t been able to find any way to escape the CRLF character(s).

Is there a way to insert multi-line Text: field values?

Michael

2

I’m trying to create a ticket via the REST API on RT 3.8.7 where the `Text:’ field contains a
multi-line string. The ticket gets created with only the first line if the CRLFs are left in
the string, and I haven’t been able to find any way to escape the CRLF character(s).

Is there a way to insert multi-line Text: field values?

Indent lines after the first Text: line

-kevin