Hi there, I have this same problem, i need to add attachments to existing
tickets via REST from php.
I wrote this small piece of code:
=-=-=-=-=-= code =-=-=-=-=-=-=-=
$url = "
http://ticket/rt4/REST/1.0/ticket/514/comment?user=$username&pass=$password
";
$attachment_file = getcwd().‘/somejpeg.jpg’;
$attachment_content = file_get_contents($attachment_file);
$file_name = ‘attachment_1; filename=“somejpeg.jpg”’ . “\n” .
‘Content-Type: image/jpeg’;
$post_data=array($file_name=>$attachment_content, “content”=>“Ticket:
514\nAction: comment\nText: aaahhhhhhh\nAttachment: somejpeg.jpg\n”);
$curl_handle=curl_init();
curl_setopt ($curl_handle, CURLOPT_URL,$url);
curl_setopt ($curl_handle, CURLOPT_ENCODING, “deflate”);
curl_setopt ($curl_handle, CURLOPT_COOKIEJAR, getcwd().‘/cookies.txt’);
curl_setopt ($curl_handle, CURLOPT_POST, 2);
curl_setopt ($curl_handle, CURLOPT_POSTFIELDS, $post_data);
curl_setopt ($curl_handle, CURLOPT_HEADER, 1);
curl_setopt ($curl_handle, CURLOPT_RETURNTRANSFER, true);
curl_setopt ($curl_handle, CURLOPT_HTTPHEADER, array( ‘Expect:’ ) );
$response = curl_exec($curl_handle);
echo $response;
curl_close($curl_handle);
=-=-=-=-=-= end code -=-=-=-=-=-=-
In order to have a reference, I submitted the file via rt from the command
line with complete success.
I wanted to look at what ‘rt’ sends so i used tcpflow to reconstruct the
content, see below
=-=-=-=-=-= request sent by ‘rt’ from cli =-=-=-=-=-==
POST /rt4/REST/1.0/ticket/514/comment HTTP/1.1
TE: deflate,gzip;q=0.3
Connection: TE, close
Host: ticket
User-Agent: RT/3.0b
Content-Length: 41964
Content-Type: multipart/form-data; boundary=xYzZY
Cookie: RT_SID_ticket.80=c593fea8c27488b8b8764196a4b257d3
–xYzZY
Content-Disposition: form-data; name=“attachment_1”; filename=“somejpeg.jpg”
Content-Type: image/jpeg
(binary content)
–xYzZY
Content-Disposition: form-data; name=“content”
Ticket: 514
Action: comment
Cc:
Bcc:
Attachment: somejpeg.jpg
TimeWorked:
Text: going crazy
–xYzZY–
=-=-=-=-=-=-=-= end of content sent by ‘rt’ =-=-=-==-=-=
=-=-=-=-=-=-=-= content sent via php/curl -=-=-=-=-=-=-
POST /rt4/REST/1.0/ticket/514/comment?user=someuser&pass=somepassword
HTTP/1.1
Host: ticket
Accept: /
Accept-Encoding: deflate
Content-Length: 42046
Content-Type: multipart/form-data;
boundary=----------------------------5e8f1e2cb2d5
------------------------------5e8f1e2cb2d5
Content-Disposition: form-data; name=“attachment_1; filename=“somejpeg.jpg”
Content-Type: image/jpeg”
(binary content)
------------------------------5e8f1e2cb2d5
Content-Disposition: form-data; name=“content”
Ticket: 514
Action: comment
Text: aaahhhhhhh
Attachment: somejpeg.jpg
------------------------------5e8f1e2cb2d5–
=-=-=-=-=-=-= end of content sent via php/curl =-=-=-=-=-=
I think that php is unable to construct messages of type
multipart/form-data correctly.
By comparing the line just after the boundary (for the binary part) you’ll
note that they are not equal.
I couldn’t find a way to replicate what rt generates with php.
I tried using a very ‘unnatural’ key for the file name in $post_data but it
doesn’t work. All i get is the
infamous:
RT/4.0.2 400 Bad Request
No attachment for somejpeg.jpg.
Any comments?
Thanks,
HugoOn Mon, Apr 23, 2012 at 10:51 AM, Guillaume Hilt ghilt@shadowprojects.orgwrote:
I hope so because I didn’t find anything.
I’m still digging and now I’m sending this kind of request to RT :
HttpRequest Object
(
[options:HttpRequest:private] =>
[postFields:HttpRequest:**private] => Array
(
[content] => id: 56
Action: comment
Text: Fichier joint
Attachment: ftp_networth.jpg
–uploadfichiersupport–
[attachment_1] => filename: ftp_networth.jpg
Content-Type: image/jpeg
ÿØÿà … (file content)
Request Content-Type is set to “multipart/form-data;
boundary=uploadfichiersupport”**.
I’m trying to find my way using the VB.net example.
Guillaume Hilt
Le 23/04/2012 16:29, Kevin Falcone a écrit :
On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote:
Ok, so i’m trying to comment an existing ticket with an attachment :
<?php
$request = new HttpRequest( $conf['rt']['url'] .
'/REST/1.0/ticket/' . $ticket_id . '/comment?user=' .
$conf['rt']['user'] . '&pass=' . $conf['rt']['password'],
HTTP_METH_POST );
// First way : attachment is directly in the request content
$post_data = array( 'content' => "id: " . $ticket_id .
"\nAction: comment\nText: Fichier joint\nAttachment: " .
$_FILES['uploadedfile']['name'**] . "\nattachment_1: " .
file_get_contents( $_FILES['uploadedfile']['tmp_**name'] ) . "\n" );
//Second way : i'm adding the attachment using postfile
$post_data = array( 'content' => "id: " . $ticket_id .
"\nAction: comment\nText: Fichier joint\n" );
$request->addPostFields( $post_data );
$request->addPostFile( $_FILES['uploadedfile']['name'**],
file_get_contents( $_FILES['uploadedfile']['tmp_**name'] ) );
$result = $request->send();
?>
Either way, it doesn’t work.
First way gives me a syntax error :
HttpMessage Object
(
[type:protected] => 2
[body:protected] => RT/3.8.10 409 Syntax Error
Syntax error.
id: 48
Action: comment
Text: Fichier joint
Attachment: ftp_networth.jpg
attachment_1: \xFF\xD8\xFF\xE0 JFIF \xFF\xE1 \xE8Exif MM *
;
#K -\xB4\xF3\xE5<\xC5d\xC90\xAA**x9D\xCA\xDF+60pGKY^!\xD1cÖ¡**xB5\xFF
J\xB9\xB2\xBB\xB4\x9B\xED \xB7v\xDB
Second way gives me this error :
PHP Fatal error: Uncaught exception ‘HttpInvalidParamException’
with message 'Empty or too short HTTP message
What am i doing wrong ?
I searched in this list archive and google but I didn’t find any
example on how to send an attachment with PHP and the API.
There are tests for this, so I know it works, I suggest using the
bin/rt command line client in debug mode to see what it sends over the
wire. Otherwise, numerous people have used PHP/Python/Ruby/Java to
talk to the REST api so perhaps someone will volunteer some sample
code.
-kevin
Hugo Escobar
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