Create tickets on the commandline


#1

Is there a good example of how to create tickets and assign custom
fields on the command line? (or in a ver simple perl script)

Thanks,
Michael


#2

mail -s ‘Subject’ rt@myrtserver.com

:slight_smile:

The information contained in this email is strictly confidential and subject
to the Confidentiality Notice at www.mcfina.com/emailpolicy-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Michael Hess
Sent: Wednesday, May 21, 2008 12:42 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] create tickets on the commandline

Is there a good example of how to create tickets and assign custom
fields on the command line? (or in a ver simple perl script)

Thanks,
Michael
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#3

Hi Mike,
If you haven’t already, take a peek at some of the CLI tool documentation on
the wiki:

http://wiki.bestpractical.com/view/CLI

According to this, the CLI tool supports custom fields in 3.6.x:

http://www.gossamer-threads.com/lists/rt/users/66503?search_string=cli%20custom%20fields;#66503

HTH!

-MattOn Wed, May 21, 2008 at 10:41 AM, Michael Hess mlhess@med.umich.edu wrote:

Is there a good example of how to create tickets and assign custom
fields on the command line? (or in a ver simple perl script)

Thanks,
Michael


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com