Create tickets in bulk using the CLI?

Hi there, I’ve spent some time reading what little I could find on this
topic, but if I’ve obviously missed an article somewhere please point me
in the right direction, thanks.

I’ve got an old ticket system here, I’m not even sure what it’s called.
I need to export tickets from this into a format that’s read-innable by
RT3 (3.4.5). I thought the CLI would be ideal for this, but I cannot
convince it to read a pre-formatted “form” for a new ticket from STDIN.

What I’d hoped to do was massage the tickets from the old system into this
format en masse:

id: ticket/new
Requestor: jasonm
Owner: rtusersoandso
Status: new
TimeEstimated: 0
Starts: 2005-01-30 16:25:13
Due: 2007-01-30 16:25:13
Text: This is the body…

and then have RT do its thing via the CLI to import them all.

Has anyone got any idea how to make that work? Thanks in advance!!

Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.

From a Sun Microsystems bug report (#4102680):
“Workaround: don’t pound on the mouse like a wild monkey.”

“I have great faith in fools:
Self confidence my friends call it.” -Edgar Allan Poe