Hello,
I’m pretty new to using RT, but it has been working flawlessly for a
while now. All of a sudden, when I attempt to create a new template
(Queues->Templates->New Template), I am getting the following error. I
have google’d the error but couldn’t find any results for it. Any help
would be appreciated, and sorry if this has been posted 400 times
already. Thanks.
System error
error: no connection to syslog available at
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Syslog.pm line 77
context: … 187: # whether they should generate a
full stack trace (confess() and cluck())
188: # or simply report the caller’s package (croak() and
carp()), respectively.
189: # confess() and croak() die, carp() and cluck() warn.
190: 191: sub croak { die shortmess @_ }
192: sub confess { die longmess @_ }
193: sub carp { warn shortmess @_ }
194: sub cluck { warn longmess @_ }
195: … code stack:
/usr/local/lib/perl5/5.8.4/Carp.pm:191
/usr/local/lib/perl5/5.8.4/mach/Sys/Syslog.pm:430
/usr/local/lib/perl5/5.8.4/mach/Sys/Syslog.pm:337
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Syslog.pm:77
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Output.pm:41
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:95
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:74
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:22
/usr/local/rt3/lib/RT.pm:250
/usr/local/lib/perl5/5.8.4/Carp.pm:194
/usr/local/rt3/lib/RT/Principal_Overlay.pm:354
/usr/local/rt3/lib/RT/User_Overlay.pm:1454
/usr/local/rt3/lib/RT/CurrentUser.pm:316
/usr/local/rt3/lib/RT/Queue_Overlay.pm:1045
/usr/local/rt3/lib/RT/Queue_Overlay.pm:1011
/usr/local/rt3/lib/RT/Queue_Overlay.pm:987
/usr/local/lib/perl5/site_perl/5.8.4/DBIx/SearchBuilder/Record.pm:409
/usr/local/rt3/share/html/Admin/Elements/QueueTabs:32
/usr/local/rt3/share/html/Admin/Queues/Template.html:25
/usr/local/rt3/share/html/autohandler:196
raw error
http://that.domain.com/Admin/Queues/Template.html?Create=1&Queue=6#raw
Brian