I am using RT 3.8.7 and I need to have one user able to fully administer
only one queue. Specifically, I am interested in that administrator being
able to create custom fields in one queue only (not globally) and I do not
want to give this user access for general system wide admin privledges. I
have given this user queue admin privledges and according to the informaton
I have found, he should now be able to have access. Still, at this point,
the Configuration menu option does not appear in this users menu.
Below I have included the links that lead me to believe this is possible.
Any help would be appritiated!!
(Section: “Create a custom field for your queue”)
Thanks in advance!