I need to know if its possible to reset the counter time of a ticket when
the change from a queue to another queue, keeping the time of the creation
of a ticket in a Global Counter Time. But have individual time counters of
individual queues. Waiting for a reply.
Hugo Miguel Delgado
DRSIP - Direcção de Redes e Serviços IP
R. Tomás Ribeiro 2, sala 1.05