Correspondence and comment addresses limited to 40 characters

I’ve found out that the addresses are limited to 40 characters.

Can I change this somehow? I already hit the limit and would prefer
not to change my queue or domain names.

Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish & / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own.
< URL : http : / / www . iki . fi / atro . tossavainen / >

Take a look at the db schema. change the column lengths
for Correspond and Comment addresses from 40 to 255.On Thu, Sep 13, 2001 at 12:29:39PM +0300, Atro Tossavainen wrote:

I’ve found out that the addresses are limited to 40 characters.

Can I change this somehow? I already hit the limit and would prefer
not to change my queue or domain names.


Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish & / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own.
< URL : http : / / www . iki . fi / atro . tossavainen / >


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

Jesse> Take a look at the db schema. change the column lengths
Jesse> for Correspond and Comment addresses from 40 to 255.

Should these be ‘varchar’ types so we can make them larger for sites
that might need the length, but not waste as much space for places
with smaller addresses?

They are varchar types. In the current 2.0.x, they’re just too short.
(though really, the amount of space wasted if they were all char(255) would
be pretty inconsequential. There just aren’t that many queue records…

-j

This is all MySQL commentary, I don’t know anything else.

John

P.S. It was nice meeting you wednesday Jesse!

John Stoffel - Senior Unix Systems Administrator - Lucent Technologies
stoffel@lucent.com - http://www.lucent.com - 978-952-7548

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

Jesse> Take a look at the db schema. change the column lengths
Jesse> for Correspond and Comment addresses from 40 to 255.

Should these be ‘varchar’ types so we can make them larger for sites
that might need the length, but not waste as much space for places
with smaller addresses?

This is all MySQL commentary, I don’t know anything else.

John

P.S. It was nice meeting you wednesday Jesse!

John Stoffel - Senior Unix Systems Administrator - Lucent Technologies
stoffel@lucent.com - http://www.lucent.com - 978-952-7548