Hi,
I’d like to create a scrip or function that copies a ticket to another queue.
The ticket gets a new ID but all other info including full transaction history
should be copied.
Are there any functions in RT I could use or does anyone have a nice script for
this? The ForkIntoNewTicket contrib. on the wiki doesn’t seem to do a clean copy.
Thanks.
Mattias Nordstrom
CTO
Realnode Oy