I have a bunch of queues that I would like to all have the same
permissions. Is there any way to copy permissions from one queue to
another so I don’t have to configure all of the queues individually?
Thanks
John Alberts
Hosted Services
Exlibris USA
john.alberts@exlibrisgroup.com
cell: 1-508-878-2197
Not that I’m aware of but I did write an RT extension that makes it
easy to compare queue rights side-by-side and assign them to specific
users and groups.
http://search.cpan.org/~htchapman/RTx-RightsMatrix-0.03.00/lib/RTx/RightsMatrix.pmOn Sun, Sep 5, 2010 at 12:28 PM, John Alberts John.Alberts@exlibrisgroup.com wrote:
I have a bunch of queues that I would like to all have the same
permissions. Is there any way to copy permissions from one queue to another
so I don’t have to configure all of the queues individually?
Thanks
–
John Alberts
Hosted Services
Exlibris USA
john.alberts@exlibrisgroup.com
cell: 1-508-878-2197
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!
Thank you. That helps.
Not that I'm aware of but I did write an RT extension that makes it
easy to compare queue rights side-by-side and assign them to specific
users and groups.
http://search.cpan.org/~htchapman/RTx-RightsMatrix-0.03.00/lib/RTx/RightsMatrix.pm <http://search.cpan.org/%7Ehtchapman/RTx-RightsMatrix-0.03.00/lib/RTx/RightsMatrix.pm>On Sun, Sep 5, 2010 at 12:28 PM, John Alberts <John.Alberts@exlibrisgroup.com> <mailto:John.Alberts@exlibrisgroup.com> wrote:
> I have a bunch of queues that I would like to all have the same
> permissions. Is there any way to copy permissions from one queue to another
> so I don't have to configure all of the queues individually?
>
> Thanks
>
> --
> John Alberts
> Hosted Services
> Exlibris USA
> john.alberts@exlibrisgroup.com
> cell: 1-508-878-2197
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
John Alberts
Hosted Services
Exlibris USA
john.alberts@exlibrisgroup.com
cell: 1-508-878-2197