Convert Bugzilla to RT3

RT Users
1

I saw the post liked below on the list from a few years ago but was
wondering if this was still relevant for newer (3.8.1) builds of RT. I
didn’t want to go and mess up my database unless someone has used it or
knows of something else that may work better.

I’ve got a bugzilla install that served as a ticketing system for the
last 5+ years and we’re moving to Request Tracker now.

Thanks,
Keith

Keith McDermott
Desktop Support Specialist - PCN
Physics Department, Purdue University

Web: Science IT - College of Science - Purdue University
E-mail: kmcdermo@purdue.edu
Phone: (765)496-2202
Address:525 Northwestern Avenue
West Lafayette, IN 47907

Check out our new documentation at:
http://www.physics.purdue.edu/PCN/doc/wiki

2

Trying to bring this back since the list is a bit more active than the
last time i asked… :slight_smile:

Anyone have success importing bugzilla data into RT 3.8.x? I have a
script from the archives, but it’s from a good three years ago and the
original creator’s company has been bought out by Sun.

Thanks

Keith McDermott
Desktop Support Specialist - PCN
Physics Department, Purdue University

Web: Science IT - College of Science - Purdue University
E-mail: kmcdermo@purdue.edu
Phone: (765)496-2202
Address:525 Northwestern Avenue
West Lafayette, IN 47907

Check out our new documentation at:
http://www.physics.purdue.edu/PCN/doc/wiki

Keith A McDermott wrote: