I saw the post liked below on the list from a few years ago but was
wondering if this was still relevant for newer (3.8.1) builds of RT. I
didn’t want to go and mess up my database unless someone has used it or
knows of something else that may work better.
I’ve got a bugzilla install that served as a ticketing system for the
last 5+ years and we’re moving to Request Tracker now.
Desktop Support Specialist - PCN
Physics Department, Purdue University
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