Howdy,
I’ve found a ‘scrip’ at the contrib site. The scrip condition 'On Change
Owner’
How do I go about installing it??
Thanks,
Stuart
Howdy,
I’ve found a ‘scrip’ at the contrib site. The scrip condition 'On Change
Owner’
How do I go about installing it??
Thanks,
Stuart
Copy the file “OwnerChange.pm” to <path_to_rt>/lib/RT/Condition/ and run
the perlscript “insert_condition.pl”.
Afterwards, you have it in your RT system, ready to configure. For
example, as root, Configuration->Global->Scrips-> OnOwnerChange,
NotifyOwner,Global template: Transaction.
-andreas
Stuart Campbell wrote: