Confused about fastcgi, virtual host and subdir

Hi!

I’m trying to setup an RT site as a subfolder of a virtual host, using
fastcgi rather than mod_perl.

The main part of httpd.conf contains:

LoadModule fastcgi_module /usr/lib/apache/mod_fastcgi.so
AddModule mod_fastcgi.c

And the section has

AddHandler fastcgi-script .fcgi
FastCgiServer /opt/rt2/bin/mason_handler.fcgi
Alias /helpdesk/NoAuth/images/rt.jpg
/opt/rt2/WebRT/html/NoAuth/images/rt.jpg
ScriptAlias /helpdesk/ /opt/rt2/bin/mason_handler.fcgi/

But when I try to use it, nothing happens in the browser window, and
error_log show the following:

[Mon Sep 2 14:34:14 2002] [error] [client 130.237.127.250] FastCGI:
comm with server “/opt/rt2/bin/mason_handler.fcgi” aborted: idle timeout
Nothing gets written in rt.log

Next, I tried using a separate virtual server, with / as the scriptalias
instead of /helpdesk/ - same problem.

Any ideas what I’m doing wrong?

with kind regards,
Bent Nagstrup Terp
Systemadministrator
Center for Genomics and Bioinformatics
Karolinska Instituttet
Berzelius Väg 35
171 77 Stockholm, Sweden