Configuring web interface

RT Users
1

This is my first time installing rt2.0 and installing rt for that matter. I’ve following the instruction set in the README and those provided at http://www.helgrim.com/rtdocs/article4.html. The instructions conflict at the web interface configuration:

The README says -
add the following lines to the httpd.conf:
Alias /webrt/ “/path/to/rt/lib/images/”
ScriptAlias /rt/ “/path/to/rt/bin/cgi/”

The other instructions say -
add the following lines to the httpd.conf:

DocumentRoot /path/to/rt2/WebRT/html
ServerName your.rt.server.hostname
PerlModule Apache::DBI
PerlRequire /path/to/rt2/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason

Which instruction set is correct? Also, I can’t find /WebRT/html in the path and webmux.pl is not installed. Is this a problem with the build file?

please help.

thanks,
tom

2

I think you’ve got an old version of the README. the 2.0.0 readme does not
mention the first chunk you quote.On Thu, Jun 28, 2001 at 03:38:47PM -0500, Tom Keeney wrote:

This is my first time installing rt2.0 and installing rt for that matter. I’ve following the instruction set in the README and those provided at http://www.helgrim.com/rtdocs/article4.html. The instructions conflict at the web interface configuration:

The README says -
add the following lines to the httpd.conf:
Alias /webrt/ “/path/to/rt/lib/images/”
ScriptAlias /rt/ “/path/to/rt/bin/cgi/”

The other instructions say -
add the following lines to the httpd.conf:

DocumentRoot /path/to/rt2/WebRT/html
ServerName your.rt.server.hostname
PerlModule Apache::DBI
PerlRequire /path/to/rt2/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason

Which instruction set is correct? Also, I can’t find /WebRT/html in the path and webmux.pl is not installed. Is this a problem with the build file?

please help.

thanks,
tom

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