Don’t grant the user rights. Grant ‘everyone’ the right to 'see queue’
and ‘create tickets’ grant the user the right to ‘see tickets’ and ‘see history’.
Then create users without “Can be granted rights”
they’ll get shunted straight into /SelfService , the web ui for requestors.
-jOn Wed, Jun 27, 2001 at 03:45:59PM +0200, Gerd Müller wrote:
:-). We want to give user only the right to open tickets, and to have a
look at their tickets. So we wanted to hide all admin users from them.
From: Jesse (E-mail) [mailto:email@example.com]
Sent: Mittwoch, 27. Juni 2001 15:43
To: Gerd Müller
Subject: Re: Configuring RT2
I’m not sure what your exact question is, but yes, you can grant
rights, either system rights or queue rights, to groups.
On Wed, Jun 27, 2001 at 03:41:50PM +0200, Gerd Müller wrote:
we want some user not the all the other user, but we cant
get it worked.
Is it possible to define a group with this “rights”?
I have images of Marc in well worn combat fatigues, covered in mud,
sweat and blood, knife in one hand and PSION int he other, being
restrained by several other people, screaming “Let me at it!
Just let me at it!” Eichin standing calmly by with something
automated, milspec, and likely recoilless.
-xiphmont on opensource peer review
There are no supercomputer applications that are solvable that cannot be solved
in finite time using a fucking TRS-80 with approprite disk/tape drives. Zero.