Configuring Apache help!

Hi all,
I would like to install RT on my linux box. When i configure Opera i get
this error:

You’re almost there!
You haven’t yet configured your webserver to run RT. You appear to have
installed RT’s web interface correctly, but haven’t yet configured your
web server to “run” the RT server which powers the web interface. The next
step is to edit your webserver’s configuration file to instruct it to use
RT’s mod_perl, fastcgi or speedycgi handler. If you need commercial
support, please contact us at sales@bestpractical.com

Any help would be appreciated!!

Using Opera’s revolutionary e-mail client: http://www.opera.com/mail/

I have my RT set up to send a password to a user who creates a ticket
for the first time so they can login and review/work on their tickets.

What is happening now is that I have some SPAM coming through creating
tickets. This is not generally a problem as I just reject the ticket in
RT. However, they are also now causing bounced email notifications to
get back to the RT email address they originated from causing a new
ticket to be created for the bounced email.

Any thoughts/ideas on how to prevent this? Either to stop the bounced
email from creating a new ticket or to keep the email from being sent to
a bad/non-existent email address to begin with?

Ed Davison
Sr. Systems Analyst
McCombs School of Business
512-232-6620 voice

Hey, did you manage to solve your problem? I had the same issue an it
isnt resolved as yet. I’ve even updated perl using yum.

Rekha
Development
Med-e-Mass (Pty) Ltd
PO Box 7045, Halfway House, 1685
Tel: n/a
Fax: n/a
Cell: 0832391913
E-mail: rekha@medemass.com
Web: www.medemass.com

This e-mail is subject to an e-mail disclaimer.
To read our e-mail disclaimer notice go to:
http://www.dhsolutions.co.za/disclaimer/email/
Alternatively please contact us on +27 11 265 5400-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Andrew
Kerich
Sent: 24 November 2005 19:50 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Configuring Apache help!

Hi all,
I would like to install RT on my linux box. When i configure Opera i get
this error:

You’re almost there!
You haven’t yet configured your webserver to run RT. You appear to have
installed RT’s web interface correctly, but haven’t yet configured your
web server to “run” the RT server which powers the web interface. The
next step is to edit your webserver’s configuration file to instruct it
to use RT’s mod_perl, fastcgi or speedycgi handler. If you need
commercial support, please contact us at sales@bestpractical.com

Any help would be appreciated!!

Using Opera’s revolutionary e-mail client: http://www.opera.com/mail/
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media at
http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at
http://bestpractical.com/services/training.html

I think error is selfdescriptive, isn’t it? If you couldn’t configure
apache then describe what have you tried to do, what do you want to do
and what you don’t understand.On 12/7/05, Rekha Varghese rekha@medemass.com wrote:

Hey, did you manage to solve your problem? I had the same issue an it
isnt resolved as yet. I’ve even updated perl using yum.

Rekha
Development
Med-e-Mass (Pty) Ltd
PO Box 7045, Halfway House, 1685
Tel: n/a
Fax: n/a
Cell: 0832391913
E-mail: rekha@medemass.com
Web: www.medemass.com

This e-mail is subject to an e-mail disclaimer.
To read our e-mail disclaimer notice go to:
http://www.dhsolutions.co.za/disclaimer/email/
Alternatively please contact us on +27 11 265 5400

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Andrew
Kerich
Sent: 24 November 2005 19:50 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Configuring Apache help!

Hi all,
I would like to install RT on my linux box. When i configure Opera i get
this error:

You’re almost there!
You haven’t yet configured your webserver to run RT. You appear to have
installed RT’s web interface correctly, but haven’t yet configured your
web server to “run” the RT server which powers the web interface. The
next step is to edit your webserver’s configuration file to instruct it
to use RT’s mod_perl, fastcgi or speedycgi handler. If you need
commercial support, please contact us at sales@bestpractical.com

Any help would be appreciated!!

Best regards, Ruslan.