Company Logo

RT Users
1

I’m trying to use a .png image of our company’s logo instead of
bplogo.gif. It isn’t working. All that shows up is the alt text. I’ve
used a .gif and it’s worked. Why can’t I use a .png?

Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps

2

I’m trying to use a .png image of our company’s logo instead of
bplogo.gif. It isn’t working. All that shows up is the alt text. I’ve
used a .gif and it’s worked. Why can’t I use a .png?

–
Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps

wonder if it could be something in the autohandler they use to fire off
images since thats just a mason wrapper.

They include png in the
if ($file =~ /.(gif|png|jpe?g)$/i) {
type building handler so, I’m not sure whats misfiring for you?
Maybe some looking and testing there might help ya in
NoAuth/images/autohandler
or if your server is configured to not use mason for png, maybe a
misconfiguration there?

Rod