I don’t see anything wrong, but perhaps you might review here:
maybe soemthing will jump out at you that I don’t see.
Also, just to check – I don’t think the default logging is at info level – gets a bit chatty. Is it possible you are not seeing it just because you are not logging that level?
IN your etc/RT_SIteConfig file you should have something like: ?
Set($LogToSyslog , ‘info’);
Set($LogToScreen , ‘info’);
Set($LogToFile , 1);
Set($LogToFileNamed , “rt.log”); #log to rt.log
End logging-----Original Message-----
From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of Jeff Blaine
Sent: Thursday, January 06, 2011 10:17 PM
Subject: Re: [rt-users] Communicate a message to web UI from inside Scrip?
Pulling my hair out here. Why is this callback not being
tickled? I see nothing in my logs.
Mason cache cleared and server restarted a million times.
The call to the callback in Ticket/Display.html is:
CallbackName => 'BeforeDisplay',
TicketObj => \$TicketObj,
Tickets => \$Tickets,
Actions => \@Actions,
ARGSRef => \%ARGS,
And my setup is:
[root@rtdev1 Display.html]# pwd
[root@rtdev1 Display.html]# ls -l BeforeDisplay
-rw-r–r-- 1 rt root 689 Jan 6 22:06 BeforeDisplay
[root@rtdev1 Display.html]# cat BeforeDisplay
$Actions => 
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