Comments sent to requestors after requestors change

RT Users
1

I have recently noticed that requestors are being sent comments from RT
after I change the requestor of the ticket.

This is occurring on RT 2.0.8 and Redhat 7.1 using sendmail as the MTA and
MySQL for the db.

Any ideas why this is happening and how to fix it?

Jim

2

Sounds like you’ve set up scrips to “NotifyAllWatchers” “OnComment” or “OnTransaction”…On Fri, Nov 30, 2001 at 03:59:57PM -0500, Jim Doyle wrote:

I have recently noticed that requestors are being sent comments from RT
after I change the requestor of the ticket.

This is occurring on RT 2.0.8 and Redhat 7.1 using sendmail as the MTA and
MySQL for the db.

Any ideas why this is happening and how to fix it?

Jim

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