I have a weird problem on one of my RT2 installations.
When I make a COMMENT on a ticket, I got a message back saying it’s been
recorded, and yet it’s nowhere to be found.
Unfortunately, the RT API doesn’t have a specific method for looking under
By ‘nowhere to be found’, are you meaning that you cannot retrieve the
comment through the RT CLI or web interface? (rather odd)
Or, are you meaning that when you make a comment, it doesn’t send any mail
to anyone? (relevant Scrips not set up)
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations/Security