Comment from user with rights

I have a user who is not part of any group, but has User
Rights for one queue and one queue only. The rights he has are
CreateTicket
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket

He does not have CommentOnTicket, and yet, using the
web interface, he is able to (and often is) sending comments.

Is this a bug, or does one of the other rights above allow him to
comment on tickets in this queue? How can I stop him?
Stephen

I have a user who is not part of any group, but has User
Rights for one queue and one queue only. The rights he has are
CreateTicket
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket

He does not have CommentOnTicket, and yet, using the web interface,
he is able to (and often is) sending comments.

Is this a bug, or does one of the other rights above allow him to
comment on tickets in this queue? How can I stop him?

My experience has been that while he can click on the comment button and
send a comment, it is actually registered as a Reply and is visible
accordingly.

-Robin

http://www.digitalkingdom.org/~rlpowell/ BTW, I’m male, honest.
le datni cu djica le nu zifre .iku’i .oi le so’e datni cu to’e te pilno
je xlali – RLP http://www.lojban.org/

He does not have CommentOnTicket, and yet, using the web interface,
he is able to (and often is) sending comments.

My experience has been that while he can click on the comment button and
send a comment, it is actually registered as a Reply and is visible
accordingly.

That’s not what I am seeing here.

He does not have CommentOnTicket, and yet, using the web interface,
he is able to (and often is) sending comments.

My experience has been that while he can click on the comment button and
send a comment, it is actually registered as a Reply and is visible
accordingly.

That’s not what I am seeing here.

Can normal users, including the one who entered it, see the comments?
If not, I have no idea and can’t help.

-Robin

http://www.digitalkingdom.org/~rlpowell/ BTW, I’m male, honest.
le datni cu djica le nu zifre .iku’i .oi le so’e datni cu to’e te pilno
je xlali – RLP http://www.lojban.org/