CommandByMail problems in RT 3.6?

Alle,

As anyone had problems installing the patch for CommandByMail extension 

in RT V3.6? I’ve installed the extension and its prereqs, but when I try
to install the patch:

patch -p0
/home/cwfox/RT3/RT-Extension-CommandByMail-0.02/patch/command_by_email-0.1-RT-3.4.5.patch

it just hangs (strace output attached). I'm using RHELU7, PERL V5.8.5, 

MySQL V4.1.20, and FastCGI V2.4.2.

Best Regards,
Camron

Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.
E-mail: cwfox@us.fujitsu.com

patch.strace.txt (5.73 KB)

Camron W. Fox wrote:

Alle,

As anyone had problems installing the patch for CommandByMail 

extension in RT V3.6? I’ve installed the extension and its prereqs, but
when I try to install the patch:

patch -p0
/home/cwfox/RT3/RT-Extension-CommandByMail-0.02/patch/command_by_email-0.1-RT-3.4.5.patch

OK, nevermind…oxygen narcosis from traveling to the Summit…BUT,

Now I send this input to the generic queue:
Queue: "FAI Internal" Status: open Owner: cwfox Requestor: consult@subaru.naoj.org CF.{Urgency}: Normal CF.{Area}: DNS

Gentlemen,

This is a test of the commandByMail extension for RT.

Best Regards,
Camron
</MAIL CONTENT>

and a ticket was created in the generic queue with all the input above 

as the content. Here are the errors:

[Wed Jul 19 23:11:38 2006] [debug]: Converting ‘ISO-8859-1’ to 'utf-8’
for text/plain - TEST CommandByMail (/usr/local/rt3/lib/RT/I18N.pm:226)
[Wed Jul 19 23:11:38 2006] [debug]: RT::Ticket=HASH(0xa60f68c) No queue
given for ticket creation. (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:396)
[Wed Jul 19 23:11:38 2006] [error]: Couldn’t create ticket from message
with commands, fallback to standard mailgate.

Error: Could not create ticket. Queue not set
(/usr/local/rt3/local/lib/RT/Interface/Email/Filter/TakeAction.pm:447)
[Wed Jul 19 23:11:38 2006] [warning]: Couldn’t create ticket from
message with commands, fallback to standard mailgate.

Error: Could not create ticket. Queue not set
(/usr/local/rt3/local/lib/RT/Interface/Email/Filter/TakeAction.pm:583)
[Wed Jul 19 23:11:38 2006] [crit]: Couldn’t create ticket from message
with commands, fallback to standard mailgate.

Error: Could not create ticket. Queue not set
(/usr/local/rt3/lib/RT/Interface/Email.pm:242)