CommandByMail not working in RT 3.8

RT Users
1

I upgraded our RT from 3.6.6 to 3.8 and the CommandByMail extension has stop
working.

I found the updated version posted by Kevin Falcone at CPAN; 0.06. I
followed the instructions to get it setup with 3.8, but it is still not
working.

Any help is welcome.

Thanks,

| | __ _

| |/ _` | Leo Gorauskas

| | (_| | Systems Administrator

||_, | Redwood Toxicology Laboratory

|___/

2

Hey Leo,

I was having the same problem and got it figured out yesterday…

I changed this:

@MailPlugins = qw(Auth::MailFrom Filter::TakeAction);

To this:

Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));

At the suggestion of Kevin Falcone and then my CommandsByMail started
working properly again.

Hope that Helps :slight_smile:

Greg Evans
Hood Canal Communications
(360) 898-2481 ext.212From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Leo Gorauskas
Sent: Wednesday, August 06, 2008 12:43 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] CommandByMail not working in RT 3.8

I upgraded our RT from 3.6.6 to 3.8 and the CommandByMail extension has stop
working.

I found the updated version posted by Kevin Falcone at CPAN; 0.06. I
followed the instructions to get it setup with 3.8, but it is still not
working.

Any help is welcome.

Thanks,

| | __ _
| |/ ` | Leo Gorauskas
| | (| | Systems Administrator
||_, | Redwood Toxicology Laboratory
|___/

3

What is as well described in UPGRADING. We’re sorry that we can not
automate this step, but at least we try to document them for you.On Thu, Aug 7, 2008 at 12:10 AM, Greg Evans gevans@hcc.net wrote:

Hey Leo,

I was having the same problem and got it figured out yesterday…

I changed this:

@MailPlugins = qw(Auth::MailFrom Filter::TakeAction);

To this:

Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));

At the suggestion of Kevin Falcone and then my CommandsByMail started
working properly again.

Hope that Helps :slight_smile:

Greg Evans
Hood Canal Communications
(360) 898-2481 ext.212

From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Leo Gorauskas
Sent: Wednesday, August 06, 2008 12:43 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] CommandByMail not working in RT 3.8

I upgraded our RT from 3.6.6 to 3.8 and the CommandByMail extension has stop
working.

I found the updated version posted by Kevin Falcone at CPAN; 0.06. I
followed the instructions to get it setup with 3.8, but it is still not
working.

Any help is welcome.

Thanks,

_
| | __ _
| |/ ` | Leo Gorauskas
| | (| | Systems Administrator
||_, | Redwood Toxicology Laboratory
|___/

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