Command line interface with Apache Authentication

HI
The command line interface works fine with the RT internal
Authentication, but doesn’t seems to work when I switch to the Apache
Authentication.

Apache Authentication by web, works fine!

All I set for command line configuration are
export RTDEBUG=3
export RTSERVER=http://rt:8000/ - this is the place I go in the web to
access RT.

My UNIX username, the RT username and RT unix-username are same.

Am I missing any setup???

I looked at all the log files, rt.log (RT_Config) & error_log,
rt_error_log and rt_access_log (apache), no error msg, only got
rt_access_log :
128.250.37.70 - - [23/Mar/2004:10:32:06 +1100] “POST //REST/1.0/show
HTTP/1.0” 401 470

with internal RTl Authentication - work fine
[vinita@mulga] bin [1:95] ./rt ls "queue=‘DBA’"
Password:
POST http://rt:8000//REST/1.0/search/ticket
Content-Length: 274
Content-Type: multipart/form-data; boundary=xYzZY

–xYzZY
Content-Disposition: form-data; name=“query”

queue=‘DBA’
–xYzZY
Content-Disposition: form-data; name=“orderby”

–xYzZY
Content-Disposition: form-data; name=“user”

vinita
–xYzZY
Content-Disposition: form-data; name=“pass”

XXXXXXX
–xYzZY–

HTTP/1.0 200 OK
Cache-Control: no-cache, no-store
Pragma: no-cache
Server: Apache/1.3.29 (Unix) mod_perl/1.29
Content-Type: text/plain; charset=UTF-8
Client-Date: Mon, 22 Mar 2004 23:23:20 GMT
Client-Peer: 128.250.37.70:3128
Client-Response-Num: 1
Proxy-Connection: close
Set-Cookie: RT_SID_cs.mu.OZ.AU.8000=0e36f33cce273c54892e23fbac08c3b9; path=/
X-Cache: MISS from calamari.cs.mu.OZ.AU

RT/3.0.8 200 Ok

1: testing 1 2 3
2: ticket by vvj
7: main dba fix
8: sub DBA -1
9: sub DBA -2

1: testing 1 2 3
2: ticket by vvj
7: main dba fix
8: sub DBA -1
9: sub DBA -2
[vinita@mulga] bin [1:96]

with Apache Authentication, (add the .htaccess at doc root, then stop
start the apache)
[vinita@mulga] bin [1:107] ./rt show ticket/2
Password:
POST http://rt:8000//REST/1.0/show
Content-Length: 205
Content-Type: multipart/form-data; boundary=xYzZY

–xYzZY
Content-Disposition: form-data; name=“id”

ticket/2
–xYzZY
Content-Disposition: form-data; name=“user”

vinita
–xYzZY
Content-Disposition: form-data; name=“pass”

XXXXXX
–xYzZY–

HTTP/1.0 401 Unauthorized
Server: Apache/1.3.29 (Unix) mod_perl/1.29
WWW-Authenticate: Basic realm="RT access"
Content-Type: text/html; charset=iso-8859-1
Client-Date: Mon, 22 Mar 2004 23:32:41 GMT
Client-Peer: 128.250.37.70:3128
Client-Response-Num: 1
Proxy-Connection: close
Title: 401 Authorization Required
X-Cache: MISS from calamari.cs.mu.OZ.AU

401 Authorization Required

Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.


Apache/1.3.29 Server at rt.cs.mu.OZ.AU Port 8000

rt: Server error: Unauthorized (401)

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273

HI, I’m still couldn’t find the solution yet

I tried to set the username/password before sent request , still not working
#LWP::useragent->credentials( $netloc, $realm, $uname, $pass )
$ua->credentials($uri->host_port, “RT access”, $config{user},
$config{passwd});

my $res = $ua->request($req);

not use what is $netloc suppose to be!!

please help!!!

Thanks

vinita vigine MURUGIAH wrote:

HI
The command line interface works fine with the RT internal
Authentication, but doesn’t seems to work when I switch to the Apache
Authentication.

Apache Authentication by web, works fine!

All I set for command line configuration are
export RTDEBUG=3
export RTSERVER= http://rt:8000/ - this is the place I go in the web
to access RT.

My UNIX username, the RT username and RT unix-username are same.

Am I missing any setup???

I looked at all the log files, rt.log (RT_Config) & error_log,
rt_error_log and rt_access_log (apache), no error msg, only got
rt_access_log :
128.250.37.70 - - [23/Mar/2004:10:32:06 +1100] “POST //REST/1.0/show
HTTP/1.0” 401 470

with internal RTl Authentication - work fine

[vinita@mulga] bin [1:95] ./rt ls “queue=‘DBA’”
Password:
POST http://rt:8000//REST/1.0/search/ticket
Content-Length: 274
Content-Type: multipart/form-data; boundary=xYzZY

–xYzZY
Content-Disposition: form-data; name=“query”

queue=‘DBA’
–xYzZY
Content-Disposition: form-data; name=“orderby”

–xYzZY
Content-Disposition: form-data; name=“user”

vinita
–xYzZY
Content-Disposition: form-data; name=“pass”

XXXXXXX
–xYzZY–

HTTP/1.0 200 OK
Cache-Control: no-cache, no-store
Date: Mon, 22 Mar 2004 23:23:20 GMT
Pragma: no-cache
Server: Apache/1.3.29 (Unix) mod_perl/1.29
Content-Type: text/plain; charset=UTF-8
Client-Date: Mon, 22 Mar 2004 23:23:20 GMT
Client-Peer: 128.250.37.70:3128
Client-Response-Num: 1
Proxy-Connection: close
Set-Cookie: RT_SID_cs.mu.OZ.AU.8000=0e36f33cce273c54892e23fbac08c3b9;
path=/
X-Cache: MISS from calamari.cs.mu.OZ.AU

RT/3.0.8 200 Ok

1: testing 1 2 3
2: ticket by vvj
7: main dba fix
8: sub DBA -1
9: sub DBA -2

1: testing 1 2 3
2: ticket by vvj
7: main dba fix
8: sub DBA -1
9: sub DBA -2
[vinita@mulga] bin [1:96]

with Apache Authentication, (add the .htaccess at doc root, then stop
start the apache)

[vinita@mulga] bin [1:107] ./rt show ticket/2
Password:
POST http://rt:8000//REST/1.0/show
Content-Length: 205
Content-Type: multipart/form-data; boundary=xYzZY

–xYzZY
Content-Disposition: form-data; name=“id”

ticket/2
–xYzZY
Content-Disposition: form-data; name=“user”

vinita
–xYzZY
Content-Disposition: form-data; name=“pass”

XXXXXX
–xYzZY–

HTTP/1.0 401 Unauthorized
Date: Mon, 22 Mar 2004 23:32:41 GMT
Server: Apache/1.3.29 (Unix) mod_perl/1.29
WWW-Authenticate: Basic realm=“RT access”
Content-Type: text/html; charset=iso-8859-1
Client-Date: Mon, 22 Mar 2004 23:32:41 GMT
Client-Peer: 128.250.37.70:3128
Client-Response-Num: 1
Proxy-Connection: close
Title: 401 Authorization Required
X-Cache: MISS from calamari.cs.mu.OZ.AU

401 Authorization Required

Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.


Apache/1.3.29 Server at rt.cs.mu.OZ.AU Port 8000

rt: Server error: Unauthorized (401)

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273



rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users Archives

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273

FYI, if any one is wondering…

I fix the problem :slight_smile: :slight_smile:

by adding below line before send a request.

$req->authorization_basic($config{user}, $config{passwd});

don’t know why the LWP::Useragent::credentials did not work.

Thanks

vinita vigine MURUGIAH wrote:

HI, I’m still couldn’t find the solution yet

I tried to set the username/password before sent request , still not
working
#LWP::useragent->credentials( $netloc, $realm, $uname, $pass )
$ua->credentials($uri->host_port, “RT access”, $config{user},
$config{passwd});

my $res = $ua->request($req);

not use what is $netloc suppose to be!!

please help!!!

Thanks

vinita vigine MURUGIAH wrote:

HI
The command line interface works fine with the RT internal
Authentication, but doesn’t seems to work when I switch to the Apache
Authentication.

Apache Authentication by web, works fine!

All I set for command line configuration are
export RTDEBUG=3
export RTSERVER= http://rt:8000/ - this is the place I go in the web
to access RT.

My UNIX username, the RT username and RT unix-username are same.

Am I missing any setup???

I looked at all the log files, rt.log (RT_Config) & error_log,
rt_error_log and rt_access_log (apache), no error msg, only got
rt_access_log :
128.250.37.70 - - [23/Mar/2004:10:32:06 +1100] “POST //REST/1.0/show
HTTP/1.0” 401 470

with internal RTl Authentication - work fine

[vinita@mulga] bin [1:95] ./rt ls “queue=‘DBA’”
Password:
POST http://rt:8000//REST/1.0/search/ticket
Content-Length: 274
Content-Type: multipart/form-data; boundary=xYzZY

–xYzZY
Content-Disposition: form-data; name=“query”

queue=‘DBA’
–xYzZY
Content-Disposition: form-data; name=“orderby”

–xYzZY
Content-Disposition: form-data; name=“user”

vinita
–xYzZY
Content-Disposition: form-data; name=“pass”

XXXXXXX
–xYzZY–

HTTP/1.0 200 OK
Cache-Control: no-cache, no-store
Date: Mon, 22 Mar 2004 23:23:20 GMT
Pragma: no-cache
Server: Apache/1.3.29 (Unix) mod_perl/1.29
Content-Type: text/plain; charset=UTF-8
Client-Date: Mon, 22 Mar 2004 23:23:20 GMT
Client-Peer: 128.250.37.70:3128
Client-Response-Num: 1
Proxy-Connection: close
Set-Cookie: RT_SID_cs.mu.OZ.AU.8000=0e36f33cce273c54892e23fbac08c3b9;
path=/
X-Cache: MISS from calamari.cs.mu.OZ.AU

RT/3.0.8 200 Ok

1: testing 1 2 3
2: ticket by vvj
7: main dba fix
8: sub DBA -1
9: sub DBA -2

1: testing 1 2 3
2: ticket by vvj
7: main dba fix
8: sub DBA -1
9: sub DBA -2
[vinita@mulga] bin [1:96]

with Apache Authentication, (add the .htaccess at doc root, then stop
start the apache)

[vinita@mulga] bin [1:107] ./rt show ticket/2
Password:
POST http://rt:8000//REST/1.0/show
Content-Length: 205
Content-Type: multipart/form-data; boundary=xYzZY

–xYzZY
Content-Disposition: form-data; name=“id”

ticket/2
–xYzZY
Content-Disposition: form-data; name=“user”

vinita
–xYzZY
Content-Disposition: form-data; name=“pass”

XXXXXX
–xYzZY–

HTTP/1.0 401 Unauthorized
Date: Mon, 22 Mar 2004 23:32:41 GMT
Server: Apache/1.3.29 (Unix) mod_perl/1.29
WWW-Authenticate: Basic realm=“RT access”
Content-Type: text/html; charset=iso-8859-1
Client-Date: Mon, 22 Mar 2004 23:32:41 GMT
Client-Peer: 128.250.37.70:3128
Client-Response-Num: 1
Proxy-Connection: close
Title: 401 Authorization Required
X-Cache: MISS from calamari.cs.mu.OZ.AU

401 Authorization Required

Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.


Apache/1.3.29 Server at rt.cs.mu.OZ.AU Port 8000

rt: Server error: Unauthorized (401)

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273



rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users Archives

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273



rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users Archives

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273