Does anyone out there have patches to color tickets based on priority?
I know that the flexibility of RT hurts us here, as with keystone (where
I am getting the idea from) the priorities are set for you, with 10 low
and 1 high. Here is a screenshot of what I am talking about.
This is linked to from
The screenshots there don’t really do my suggestion justice. I can bare
my soul, so look at http://www.myinternetplace.net/~rob/pix/keystone/
for the main shot of a keystone install we are using for home.
Also, if anyone wants to get a keystone account there, just let me
know. I trust you all enough to use it for the betterment of RT.