Code change causing load error Help!

RT Users
1

Rt4/share/html/Elements/QuickCreate

The default owner is Me and we wanted to change that to nobody

Original code in file:

option value="<%$session{'CurrentUser'}->id%>" selected="selected"><%><&|l&>Me option value="<%RT->Nobody->id%>"><%loc('Nobody')%>

Tried changing to:

option value="<%$session{'CurrentUser'}->id%>" ><%><&|l&>Me option value="<%RT->Nobody->id%>" selected="selected"><%loc('Nobody')%>

Deleted mason_data/obj/* and restarted rt4 server

Error log:
[Tue Feb 26 14:52:02 2013] [error]: could not find component for path ‘l’

Stack:
[/n/software/linux/servers/rt4/share/html/Elements/QuickCreate:65]
[/n/software/linux/servers/rt4/share/html/Widgets/TitleBox:56]
[/n/software/linux/servers/rt4/share/html/Elements/QuickCreate:80]
[/n/software/linux/servers/rt4/share/html/Elements/MyRT:95]
[/n/software/linux/servers/rt4/share/html/index.html:78]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:335]
[/n/software/linux/servers/rt4/share/html/autohandler:53] (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

[ARC]http://www.arcproductions.com/

Ray Corbett Technology Projects Manager

p: 416.682.5200 x5232 | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.comhttp://www.arcproductions.com

2

option value=“<%$session{‘CurrentUser’}->id%>” ><%><&|l&>Me</&>

you’re missing a “/”:

<&|/l&>

Easter-eggs Sp�cialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - M�tro Gait�
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
mailto:elacour@easter-eggs.com - http://www.easter-eggs.com

3

Emmanuel thank you!

As Emmanuel pointed out I was missing a /

That fixed things up except now I have the owner field but no selections in the list, the Me and Nobody.

option value="<%$session{'CurrentUser'}->id%>"><&|/l&>Me option value="<%RT->Nobody->id%>" selected="selected"><%loc('Nobody')%>

[cid:image002.png@01CE140D.81F376F0]From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Raymond Corbett
Sent: Tuesday, February 26, 2013 10:02 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Code change causing load error Help!

Rt4/share/html/Elements/QuickCreate

The default owner is Me and we wanted to change that to nobody

Original code in file:

option value="<%$session{'CurrentUser'}->id%>" selected="selected"><%><&|l&>Me option value="<%RT->Nobody->id%>"><%loc('Nobody')%>

Tried changing to:

option value="<%$session{'CurrentUser'}->id%>" ><%><&|l&>Me option value="<%RT->Nobody->id%>" selected="selected"><%loc('Nobody')%>

Deleted mason_data/obj/* and restarted rt4 server

Error log:
[Tue Feb 26 14:52:02 2013] [error]: could not find component for path ‘l’

Stack:
[/n/software/linux/servers/rt4/share/html/Elements/QuickCreate:65]
[/n/software/linux/servers/rt4/share/html/Widgets/TitleBox:56]
[/n/software/linux/servers/rt4/share/html/Elements/QuickCreate:80]
[/n/software/linux/servers/rt4/share/html/Elements/MyRT:95]
[/n/software/linux/servers/rt4/share/html/index.html:78]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:335]
[/n/software/linux/servers/rt4/share/html/autohandler:53] (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

[ARC]http://www.arcproductions.com/

Ray Corbett Technology Projects Manager

p: 416.682.5200 x5232 | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.comhttp://www.arcproductions.com

4

That fixed things up except now I have the owner field but no selections
in the list, the Me and Nobody. ****

****

option value=“<%$session{‘CurrentUser’}->id%>”><&|/l&>Me</&>****

option value=“<%RT->Nobody->id%>”
selected=“selected”><%loc(‘Nobody’)%>****

Those “option value…” should be “<option value…”.

http://www.linkedin.com/in/paultomblin
http://careers.stackoverflow.com/ptomblin