Hello,
I read your code to cloning queues.
I work in a small project, and i need this workflow:
—>ticket (queue A)
cloning ticket to (queueB) “on Resolve”
That mean i have the original ticket on queue A(resolved) and a clone on queue B.
I can copy a ticket, (create a new), and copy the filds i need, but i don’t know the
method to copy the TicketHistory.
$Ticket->Content… don’t work
Can you help me?
Tanks best regards.
Marco