Cloning Solutions which work with version 3.8.8

RT Users
1

Good morning

System: Linux Ubuntu Server 10.04
RT Version: 3.8.8 with modperl

I’m going to use some Solutions to clone or copy some Queues…
so the creation of new queues would be much easier.

Has someone any experience with tools which work well done?

best regards john

View this message in context: http://old.nabble.com/Cloning-Solutions-which-work-with-version-3.8.8-tp31065802p31065802.html

2

Good morning

System: Linux Ubuntu Server 10.04
RT Version: 3.8.8 with modperl

I’m going to use some Solutions to clone or copy some Queues…
so the creation of new queues would be much easier.

Has someone any experience with tools which work well done?

best regards john

RT:Extension::QueueWizard
Drew Barnes
Applications Analyst
Network Resources Dept.
Raymond Walters College

3

Hello Andrew

Did this Version still working with 3.88?

best regards john

Barnes, Andrew (barnesaw) wrote:

Good morning

System: Linux Ubuntu Server 10.04
RT Version: 3.8.8 with modperl

I’m going to use some Solutions to clone or copy some Queues…
so the creation of new queues would be much easier.

Has someone any experience with tools which work well done?

best regards john

RT:Extension::QueueWizard

Drew Barnes
Applications Analyst
Network Resources Dept.
Raymond Walters College

View this message in context: http://old.nabble.com/Cloning-Solutions-which-one-work-with-version-3.8.8-tp31065802p31113014.html

4

Thnx Andrew

Still works fine

best regards john

john s. wrote:

Hello Andrew

Did this Version still working with 3.8.8?

Edit: deleted

best regards john

Barnes, Andrew (barnesaw) wrote:

Good morning

System: Linux Ubuntu Server 10.04
RT Version: 3.8.8 with modperl

I’m going to use some Solutions to clone or copy some Queues…
so the creation of new queues would be much easier.

Has someone any experience with tools which work well done?

best regards john

RT:Extension::QueueWizard

Drew Barnes
Applications Analyst
Network Resources Dept.
Raymond Walters College

View this message in context: http://old.nabble.com/Cloning-Solutions-which-one-work-with-version-3.8.8-tp31065802p31113099.html

5

Almost…

Okay i have a little Problem

I don’t want to use any queue admin or queue staff by email …

so if i would like to create one

these error message appears

* Staff group Nagios _support for queue Nagios not found
  • Owner group Nagios _owners for queue Nagios not found

is it possible to disable the email entry?

best regards john

john s. wrote:

Thnx Andrew

Still works fine

best regards john

john s. wrote:

Hello Andrew

Did this Version still working with 3.8.8?

Edit: deleted

best regards john

Barnes, Andrew (barnesaw) wrote:

Good morning

System: Linux Ubuntu Server 10.04
RT Version: 3.8.8 with modperl

I’m going to use some Solutions to clone or copy some Queues…
so the creation of new queues would be much easier.

Has someone any experience with tools which work well done?

best regards john

RT:Extension::QueueWizard

Drew Barnes
Applications Analyst
Network Resources Dept.
Raymond Walters College

View this message in context: http://old.nabble.com/Cloning-Solutions-which-one-work-with-version-3.8.8-tp31065802p31113199.html

6

Or use the Extension without E-Mail support

any way to realise this …maybe with a redirection to an localhost mail
account …

but i don’t want to send e-mails beyound the rt-server…

best regards john

john s. wrote:

Almost…

Okay i have a little Problem

I don’t want to use any queue admin or queue staff by email …

so if i would like to create one

these error message appears

* Staff group Nagios _support for queue Nagios not found
  • Owner group Nagios _owners for queue Nagios not found

is it possible to disable the email entry?

best regards john

john s. wrote:

Thnx Andrew

Still works fine

best regards john

john s. wrote:

Hello Andrew

Did this Version still working with 3.8.8?

Edit: deleted

best regards john

Barnes, Andrew (barnesaw) wrote:

Good morning

System: Linux Ubuntu Server 10.04
RT Version: 3.8.8 with modperl

I’m going to use some Solutions to clone or copy some Queues…
so the creation of new queues would be much easier.

Has someone any experience with tools which work well done?

best regards john

RT:Extension::QueueWizard

Drew Barnes
Applications Analyst
Network Resources Dept.
Raymond Walters College

View this message in context: http://old.nabble.com/Cloning-Solutions-which-one-work-with-version-3.8.8-tp31065802p31123358.html

7

Good morning Andrew,

I still get this error message:

    * Staff group Nagios _support for queue Nagios not found
* Owner group Nagios _owners for queue Nagios not found

We have no E-Mail System in RT … and we don’t want to use this for RT

Maybe an local E-mail Solution could help … but i’m not sure …

I dont’t know exaclty what i have to do …

best regards john

View this message in context: http://old.nabble.com/Cloning-Solutions-which-one-work-with-version-3.8.8-tp31065802p31141826.html