Is there any way to easily clone a queue (and all of its associated
permissions)?
I’ve been asked to create a number of queues, all identical to an
existing queue, and I’d rather not have to delineate, on each one, the
various users’ rights, etc., but just say “make queue B a copy of queue
A” and then just change a couple things in Queue B.
Cheers,
D
Derek J. Balling wrote:
Is there any way to easily clone a queue (and all of its associated
permissions)?
Not easily. I’m sure such a tool wouldn’t be all that difficult
to write, though, were one motivated to do so.
I’ve been asked to create a number of queues, all identical to an
existing queue, and I’d rather not have to delineate, on each one, the
various users’ rights, etc., but just say “make queue B a copy of queue
A” and then just change a couple things in Queue B.
If I wanted to do this, but felt unmotivated in the coding
department, I would probably script it with the commandline
tools.
�|� Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.