Hello,
I’ve got a running RT4 installation with a customized queue (templates,
scrips, permissions).
I’ll need several queues with minor changes between them and thus intend
to duplicate my first queue.
Is there a way to create a new queue by using another as a “queue-template”.
I’ve found the “CloningQueue” wiki page
(http://requesttracker.wikia.com/wiki/CloningQueues) but it seems
outdated, so I’m wondering if tehre is something else working for RT4?
If not, how do you guys handle this kind of need ?
Thanks in advance,
Thibault
Replying to myself,
Le 23/09/2011 12:20, Thibault Le Meur a �crit :
I’ve found the “CloningQueue” wiki page
(http://requesttracker.wikia.com/wiki/CloningQueues) but it seems
outdated, so I’m wondering if tehre is something else working for RT4?
If not, how do you guys handle this kind of need ?
I’ve adapted the code from the “CloningQueues” solution and ended up
with a functionnal perl script that can be used to clone/merge a queue
to another one (only its parameters).
I don’t really need integration to the GUI so that will be enough for me.
Thibault
Replying to myself,
Le 23/09/2011 12:20, Thibault Le Meur a écrit :
I’ve found the “CloningQueue” wiki page
(http://requesttracker.wikia.com/wiki/CloningQueues) but it seems
outdated, so I’m wondering if tehre is something else working for RT4?
If not, how do you guys handle this kind of need ?
I’ve adapted the code from the “CloningQueues” solution and ended up with a
functionnal perl script that can be used to clone/merge a queue to another
one (only its parameters).
I don’t really need integration to the GUI so that will be enough for me.
You should put your code on the Wiki so other people can make use of it.
Elliot
Le 24/09/2011 01:12, Elliot Finley a �crit :
I’ve adapted the code from the “CloningQueues” solution and ended up with a
functionnal perl script that can be used to clone/merge a queue to another
one (only its parameters).
I don’t really need integration to the GUI so that will be enough for me.
You should put your code on the Wiki so other people can make use of it.
Here it is:
http://requesttracker.wikia.com/wiki/Rt-clonequeue
(link is added in the External utils section in
http://requesttracker.wikia.com/wiki/Contributions)
Regards,
Thibault