Click on Asset Types in Asset tracker ACLEquivalenceObjects error

Hey,

I just finished installing my Asset Tracker in RT but when I click on
Asset Types under configureation I get this below:

Can’t locate object method “ACLEquivalenceObjects” via package
"RTx::AssetTracker::System" at
/opt/rt3/bin/…/lib/RT/Principal_Overlay.pm line 327.

Any thoughts?

Thanks,

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee (s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.

Michael Neuschafer a écrit :

Hey,

I just finished installing my Asset Tracker in RT but when I click on
Asset Types under configureation I get this below:

Can’t locate object method “ACLEquivalenceObjects” via package
"RTx::AssetTracker::System" at
/opt/rt3/bin/…/lib/RT/Principal_Overlay.pm line 327.

Any thoughts?

Here’s a fix :
http://lists.bestpractical.com/pipermail/rt-users/2009-June/059446.html

This bug has also been reported in the Asset Tracker issue tracker :
http://code.google.com/p/asset-tracker-4rt/issues/detail?id=26&q=ACLEquivalenceObjects

Jérôme Charaoui
Service informatique - Collège de Maisonneuve

Thing is I don’t even have a /opt/rt3/local/lib/RTx/AssetTracker/System.pm , I don’t even have a RTx in the lib directory.

Michael Neuschafer
PC Support Specialist
National Stores Inc.
(310) 436 - 2150From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jérôme Charaoui
Sent: Wednesday, March 03, 2010 1:11 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Click on Asset Types in Asset tracker ACLEquivalenceObjects error

Michael Neuschafer a écrit :

Hey,

I just finished installing my Asset Tracker in RT but when I click on
Asset Types under configureation I get this below:

Can’t locate object method “ACLEquivalenceObjects” via package
"RTx::AssetTracker::System" at
/opt/rt3/bin/…/lib/RT/Principal_Overlay.pm line 327.

Any thoughts?

Here’s a fix :
http://lists.bestpractical.com/pipermail/rt-users/2009-June/059446.html

This bug has also been reported in the Asset Tracker issue tracker :
http://code.google.com/p/asset-tracker-4rt/issues/detail?id=26&q=ACLEquivalenceObjects

Jérôme Charaoui
Service informatique - Collège de Maisonneuve

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee (s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.