CLI Ticket Discription on Create?


#1

Does anyone know if there’s a way to include the ticket’s description when
executing ./rt --create? In other words, the equivalent of the “Descibe the
Issue Below” box in the Web interface? I don’t seem to be able to create an
’initial’ comment when creating a ticket from the command line. For
instance,

% ./rt --create --comment

doesn’t work. Which API governs the initial desciption? Is it
RT::Transaction?

Thanks,

Dave


#2

Indeed, the cli’s --create is missing a bunch of functionality.
Send mail to rt-2.0-bugs and I’ll take care of it when I
get home from japan.

Briefly, Create is handed a mime object and attahes that tot the transaction.

That’s how you get the description.

    -jOn Tue, Apr 10, 2001 at 05:18:12PM -0400, David Sarno wrote:

Does anyone know if there’s a way to include the ticket’s description when
executing ./rt --create? In other words, the equivalent of the “Descibe the
Issue Below” box in the Web interface? I don’t seem to be able to create an
’initial’ comment when creating a ticket from the command line. For
instance,

% ./rt --create --comment

doesn’t work. Which API governs the initial desciption? Is it
RT::Transaction?

Thanks,

Dave


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