CLI problem

RT Users
1

Hello,

I recently installed RT 2.0.6 and had a question reguarding the console client
“rt”.

When I try…
rt --create --queue=general

I get…
‘AdminCc of pixim.com Ticket #57’:;… List:; syntax illegal for recipient addresses
RT::Action::Notify=HASH(0x88e3160): Could not send mail for RT::Transaction=HASH(0x883edb8)
Ticket 57 created in queue ‘general’.

I am thinking I did not seting something I was supposed to in the config file or perhaps
I am not specifing a required option on the command line.

If anyone has any suggestions on what I may be doing wrong, I could use a clue. :slight_smile:

P.S.
Are the e-mail archives searchable? I tried to find help there first, but there
were few posts reguarding the console client.

Thanks,
Kirk

Kirk Patton
Pixim Inc.
Sr. Systems Administrator
Phone 650 605-1111
Cell 650 224-0739
Fax 650 934-0560
e-mail kpatton@pixim.com

2

Kirk Patton x111 wrote:

‘AdminCc of pixim.com Ticket #57’:;… List:; syntax illegal for recipient addresses

This should probably be in the FAQ, however it is assumed that
the installer has followed the instructions in config.pm:

RT can optionally set a “Friendly” ‘To:’ header when sending messages to

Ccs or AdminCcs (rather than having a blank ‘To:’ header.

This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL

If you are using sendmail, rather than postfix, qmail, exim or some other MTA,

you must disable this option.

$UseFriendlyToLine = undef;

3

Yesterday Kirk Patton x111 wrote:

P.S.
Are the e-mail archives searchable?

Yes:

http://lists.fsck.com/search.html

Smylers
GBdirect