Hi,
I seem to be able to do normal searches with the RT CLI, but
I can’t work out how (if possible?) to search on Custome Fields.
I’ve tried:
/usr/local/rt3/bin/rt list “CustomField1=‘xxxxx’”
which returns all tickets, and I’ve tried:
/usr/local/rt3/bin/rt list “Field=‘XXXX’”
(where ‘Field’ is my custom field name obviously) - this one
also returns all tickets.
What am I doing wrong? Is this possible?
- Justin