Check status of ticket through web without logging in

RT Users
1

Is it possible to be able to check the status of a ticket without logging
in, maybe by typing in the ticket number into a web form and have it return
the status/comments within the ticket? Does anyone have any tips on how to
make this work?

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2

Jared Hanks wrote:

Is it possible to be able to check the status of a ticket without
logging in, maybe by typing in the ticket number into a web form and
have it return the status/comments within the ticket? Does anyone have
any tips on how to make this work?
Only SelfService - WebUI for unprivileged users.