Running the escalator script, it makes the changes as RT_System.
I’d like to change that to ‘Escalator’ or ‘Ticking Clock’ or something
like that. (so it’s clear why it got bumped up)
Is it really as simple as adding something like:
$EscalatorUser = new RT::CurrentUser();
$EscalatorUser->LoadByName(‘Escalator’);
before the rest of the script runs?
Or am i missing something?