Changing the from e-mail name

RT Users
1

Hi,

I’m letting RT automicly reply on each incoming requesting e-mail giving
out the ticket number.
I can’t seem to change the name corresponding to the email adres. The mail
always comes form “Request Tracker”.
How do I change this.
It’s probably trivial but I somehow cant find it.

Kind regards,
Joachim

2

Its in mail.pm in /rt/lib/rt/support

BrianOn Mon, 19 Feb 2001, Boer de JS wrote:

Hi,

I’m letting RT automicly reply on each incoming requesting e-mail giving
out the ticket number.
I can’t seem to change the name corresponding to the email adres. The mail
always comes form “Request Tracker”.
How do I change this.
It’s probably trivial but I somehow cant find it.

Kind regards,
Joachim

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