Changing Quick Search based Queries

RT Users
1

Greetings to all,

I have noticed that when you click on a queue in the Quick Search on the
right hand side, you only lists tickets that are new or open. I would
like to modify the back end query. How can I do it? I didn’t see
anything in the wiki about it.

Thanks,

Tom

2

I have noticed that when you click on a queue in the Quick Search on the
right hand side, you only lists tickets that are new or open. I would
like to modify the back end query. How can I do it? I didn’t see
anything in the wiki about it.

make a local index.html, and change the appropriate line.

seph

3

I have noticed that when you click on a queue in the Quick Search on the
right hand side, you only lists tickets that are new or open. I would
like to modify the back end query. How can I do it? I didn’t see
anything in the wiki about it.

This was discussed in the last couple of days. Search the archives for
more information.

Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
“This horse walks into a bar. The bartender says, ‘Hey, why the long
face?’” - Hot Shots Part Deux