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Today’s Topics:
- Changing example.com to my domain (Vicki Stanfield)
- How to display CustomField-values in “at a glance” ?
(Rainer Duffner)
Message: 1
Date: Fri, 29 Apr 2005 10:13:36 -0500
From: Vicki Stanfield vicki@progeny.com
Subject: [rt-users] Changing example.com to my domain
To: rt-users@lists.bestpractical.com
Message-ID: 42724F20.4060200@progeny.com
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Evidently when I installed RT, I forgot to change the example.com domain
to my domain name. I have changed it now in the RT_SiteConfig.pm file,
but apparently this file does not get reread each time a connection is
made to rt since the rt session still says RT for example.com in the
upper left corner. I looked at the VirtualHost setup in apache to ensure
that it didn’t specify example.com, and it doesn’t. I shows the following:
<VirtualHost 192.168.1.102:80>
ServerName moe.mydomain.com
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
TimeOut 900
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Location />
SetHandler perl-script
PerlHandler RT::Mason
</Location>
What do I have to do to reset example.com to mydomain.com?
Vicki
Message: 2
Date: Fri, 29 Apr 2005 17:47:10 +0200
From: Rainer Duffner rainer@ultra-secure.de
Subject: [rt-users] How to display CustomField-values in “at a glance”
?
To: rt-users@lists.bestpractical.com
Message-ID: 427256FE.1060309@ultra-secure.de
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Hi,
I managed to display non-custom-field values in these areas, but what is
the right way to access them ?
Format => "'<a
href="$RT::WebPath/Ticket/Display.html?id=id">id/TITLE:#',
‘<a
href="$RT::WebPath/Ticket/Display.html?id=id">Subject/TITLE:Subject’,
Requestors, CustomField.Kundenname, QueueName, Priority, ExtendedStatus",
…
“Requestors” is displayed (after I figured out the name, from the
ColumnMap-file), but nothing from the custom-field.
This doesn’t work for me:
Request Tracker Wiki
Does it still apply to the current RT-version?
cheers,
Rainer
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End of RT-Users Digest, Vol 13, Issue 106