Perhaps this can make it into the next rt3 release? I believe it’s
preferable to keep configurations in RT_SiteConfig.pm instead of editting
files that may be replaced during a future upgrade.
In RT_SiteConfig.pm I have:
id of default “new ticket in” queue
and in Elements/SelectNewTicketQueue I have:
$Name => ‘Queue’
$Verbose => undef
$Default => $RT::DefaultNewQueue
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