ChangeLogo

So I am following this doc: http://wiki.bestpractical.com/view/ChangeLogo

But I cannot seem to get the new logo to display. I am running 3.8.8.

I am running under the assumption that I need to be setting the variables in RT_SiteConfig.pm, correct?

Troy Knabe
knabe@4j.lane.edu

Where did you put the image? I have mine set as:
Set($LogoURL, $WebImagesURL . “njlogo.gif”);
With the image in:
/opt/rt3/share/html/NoAuth/images

I am also running 3.8.8.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Troy
Knabe
Sent: Friday, May 28, 2010 3:57 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] ChangeLogo

So I am following this doc:
http://wiki.bestpractical.com/view/ChangeLogo

But I cannot seem to get the new logo to display. I am running 3.8.8.

I am running under the assumption that I need to be setting the
variables in RT_SiteConfig.pm, correct?

Troy Knabe
knabe@4j.lane.edu

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Where did you pont you’r new logo?On Fri, May 28, 2010 at 3:56 PM, Troy Knabe knabe@4j.lane.edu wrote:

So I am following this doc: http://wiki.bestpractical.com/view/ChangeLogo

But I cannot seem to get the new logo to display. I am running 3.8.8.

I am running under the assumption that I need to be setting the variables
in RT_SiteConfig.pm, correct?


Troy Knabe
knabe@4j.lane.edu

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Forgive me as I am NOT a web programmer at all.

So I need to change this:

div#logo a {

  • display: none;
    position: absolute;
  • left: 0;
  • bottom: 0;
    }

To This:

div#logo a img {

  • z-index: 100;
  • position: absolute;
    border: 0;
    }

Troy Knabe
knabe@4j.lane.eduOn May 28, 2010, at 1:13 PM, Jason A. Smith wrote:

On Fri, 2010-05-28 at 12:56 -0700, Troy Knabe wrote:

So I am following this doc: http://wiki.bestpractical.com/view/ChangeLogo

But I cannot seem to get the new logo to display. I am running 3.8.8.

I am running under the assumption that I need to be setting the variables in RT_SiteConfig.pm, correct?

It works for me, but like the Wiki says, it requires a patch to the web2
style sheet because it hides the logo by default. I reported this
several months ago:

http://issues.bestpractical.com/Ticket/Display.html?id=13964&user=guest&pass=guest

Hopefully they will fix this bug in a future release.

~Jason


Troy Knabe
knabe@4j.lane.edu

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


/------------------------------------------------------------------
| Jason A. Smith Email: smithj4@bnl.gov |
| Atlas Computing Facility, Bldg. 510M Phone: +1-631-344-4226 |
| Brookhaven National Lab, P.O. Box 5000 Fax: +1-631-344-7616 |
| Upton, NY 11973-5000, U.S.A. |
------------------------------------------------------------------/

So I am following this doc: http://wiki.bestpractical.com/view/ChangeLogo

But I cannot seem to get the new logo to display. I am running 3.8.8.

I am running under the assumption that I need to be setting the variables in RT_SiteConfig.pm, correct?

It works for me, but like the Wiki says, it requires a patch to the web2
style sheet because it hides the logo by default. I reported this
several months ago:

http://issues.bestpractical.com/Ticket/Display.html?id=13964&user=guest&pass=guest

Hopefully they will fix this bug in a future release.

~Jason


Troy Knabe
knabe@4j.lane.edu

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

/------------------------------------------------------------------
| Jason A. Smith Email: smithj4@bnl.gov |
| Atlas Computing Facility, Bldg. 510M Phone: +1-631-344-4226 |
| Brookhaven National Lab, P.O. Box 5000 Fax: +1-631-344-7616 |
| Upton, NY 11973-5000, U.S.A. |
------------------------------------------------------------------/

smime.p7s (3.88 KB)

Forgive me as I am NOT a web programmer at all.

So I need to change this:

div#logo a {

  • display: none;
    position: absolute;
  • left: 0;
  • bottom: 0;
    }

To This:

div#logo a img {

  • z-index: 100;
  • position: absolute;
    border: 0;
    }

Not exactly, the - sign means remove those three lines from that section
of the file in the first block, and for the second block, the + sign
means add those two lines (without the + sign at the beginning of the
line).

~Jason


Troy Knabe
knabe@4j.lane.edu

So I am following this doc:
http://wiki.bestpractical.com/view/ChangeLogo

But I cannot seem to get the new logo to display. I am running
3.8.8.

I am running under the assumption that I need to be setting the
variables in RT_SiteConfig.pm, correct?

It works for me, but like the Wiki says, it requires a patch to the
web2
style sheet because it hides the logo by default. I reported this
several months ago:

http://issues.bestpractical.com/Ticket/Display.html?id=13964&user=guest&pass=guest

Hopefully they will fix this bug in a future release.

~Jason


Troy Knabe
knabe@4j.lane.edu

Discover RT’s hidden secrets with RT Essentials from O’Reilly
Media.
Buy a copy at http://rtbook.bestpractical.com


/------------------------------------------------------------------
| Jason A. Smith Email: smithj4@bnl.gov |
| Atlas Computing Facility, Bldg. 510M Phone: +1-631-344-4226 |
| Brookhaven National Lab, P.O. Box 5000 Fax: +1-631-344-7616 |
| Upton, NY 11973-5000, U.S.A. |
------------------------------------------------------------------/

/------------------------------------------------------------------
| Jason A. Smith Email: smithj4@bnl.gov |
| Atlas Computing Facility, Bldg. 510M Phone: +1-631-344-4226 |
| Brookhaven National Lab, P.O. Box 5000 Fax: +1-631-344-7616 |
| Upton, NY 11973-5000, U.S.A. |
------------------------------------------------------------------/

smime.p7s (3.88 KB)