Normally I wouldn’t ask this question without doing some more research
on my own, but I’m under the gun to get this setup as soon as possible.
I have done a fresh installation of RT 3.8.3, enabled the ___Approvals
queue, added the following scrip and templates:
The approval system seems to be working with one minor irritation. In my
general queue, when a ticket is waiting for approval its status is
(pending 1 other ticket), it would be awesome if it would say (waiting
for approval) or something similar.
I’ll have this same issue later when I’ll want to setup a "for testing"
queue and have the status say (in testing).
Thanks in advance for any help someone can give me, I do appreciate it.