Change a scrip

RT Users
1

Hi all.

Using RT 3.2.1 and need to change a scrip, but I need some help.

There is a default script that On Correspond Notify Requestors and Ccs with template Correspondence
We would like to change this to On Correspond Notify Requestors with template Correspondence and exclude the CC

What is the best way to do this ?

mvh/yours
Anders Hansen-Øvre, Seniorkonsulent

2

Hi all.

Using RT 3.2.1 and need to change a scrip, but I need some help.

There is a default script that On Correspond Notify Requestors and Ccs with template Correspondence
We would like to change this to On Correspond Notify Requestors with template Correspondence and exclude the CC

Delete the scrip and create the one you want. It’s that simple.

    cheers
   - wash

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