As our largest RT group needs to be able to forward a lot of their
requests to non RT using people, I’ve decided to try to add in
Ticket/Elements/EditPeople into Ticket/Update.html
Doing it the ‘Simple’ way doesn’t work. (Taking the ‘people’ bit from
ModifyAll.html and adding it just before the in Update)
My problem is that I haven’t “done” mason before… exactly where is the
code which processes the form elements? Although the form posts to itself
most of the time, I can’t find any perl code which processes the form…
I know this must be a mason newbie question, but bare with me… Thanks In
Advance…
Teo.
T�o de Hesselle, | Kites rise higest against
Unix Systems Administrator | the wind – not with it.
|
University of Technology, Sydney | – Winston Churchill
The real trick is that you can’t just add the html form. you also need to add
the call to ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => %ARGS);
so that watchers get updated. Look at the code in the INIT section of
ModifyTicketWatchers.On Mon, Jul 30, 2001 at 11:43:10AM +1000, Teo de Hesselle wrote:
As our largest RT group needs to be able to forward a lot of their
requests to non RT using people, I’ve decided to try to add in
Ticket/Elements/EditPeople into Ticket/Update.html
Doing it the ‘Simple’ way doesn’t work. (Taking the ‘people’ bit from
ModifyAll.html and adding it just before the in Update)
My problem is that I haven’t “done” mason before… exactly where is the
code which processes the form elements? Although the form posts to itself
most of the time, I can’t find any perl code which processes the form…
I know this must be a mason newbie question, but bare with me… Thanks In
Advance…
Teo.
–
Téo de Hesselle, | Kites rise higest against
Unix Systems Administrator | the wind – not with it.
|
University of Technology, Sydney | – Winston Churchill
A REAL sysadmin challenge is “resurrect five dead mailserver while so ripped
to the gills on mdma that you can’t focus on any given line of text for more
than 10 seconds continuously.”
-Nathan Mehl