CC Field In Ticket Not Working

RT Users
1

RT version 3.4.2, FreeBSD 5.4, Apache 1.3, mod_perl.

Comments, Replies, it doesn’t seem to matter. Requestors get email
notification, but email addresses added to the actual ticket CC Field during
a Comment or Reply do not get mail sent to them. No entries appear in the
Sendmail log or the rt.log.

Anyone have this problem?

-Jamin

2

NM, I had to enable the Notify Other Recipients Scrip.

Thx,

-J-----Original Message-----
From: Jamin Cleveland [mailto:jamin@skyriver.net]
Sent: Wednesday, August 31, 2005 2:23 PM
To: ‘rt-users@lists.bestpractical.com’
Subject: CC Field In Ticket Not Working

RT version 3.4.2, FreeBSD 5.4, Apache 1.3, mod_perl.

Comments, Replies, it doesn’t seem to matter. Requestors get email
notification, but email addresses added to the actual ticket CC Field
during a Comment or Reply do not get mail sent to them. No entries
appear in the Sendmail log or the rt.log.

Anyone have this problem?

-Jamin