Cc and bcc not working (admin cc seems to work)

RT doesn’t seem to be sending copies of mail to CC and BCC recipients.
Anybody have any ideas on why this might be?

Is it a configuration issue? (I looked at RT_SiteConfig but couldn’t find anyhting),
A scrip issue? Or more of a bug in rt v3.4.2 ??

T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448

The problem has been resolved.

T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448-----Original Message-----
From: Maciak, TJ
Sent: Friday, September 23, 2005 11:37 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Cc and bcc not working (admin cc seems to work)

RT doesn’t seem to be sending copies of mail to CC and BCC recipients.
Anybody have any ideas on why this might be?

Is it a configuration issue? (I looked at RT_SiteConfig but couldn’t find anyhting), A scrip issue? Or more of a bug in rt v3.4.2 ??

T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com

The problem has been resolved.
Please, describe a little how you resolved your problem. It can be
helpful for other users.

T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448

-----Original Message-----
From: Maciak, TJ
Sent: Friday, September 23, 2005 11:37 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Cc and bcc not working (admin cc seems to work)

RT doesn’t seem to be sending copies of mail to CC and BCC recipients.
Anybody have any ideas on why this might be?

Is it a configuration issue? (I looked at RT_SiteConfig but couldn’t find anyhting), A scrip issue? Or more of a bug in rt v3.4.2 ??

T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com

Best regards, Ruslan.