Caveats when using RedHat 9 for RT3

RT Developers
1

Hello list,
after updating our intranet server, we wanted to put RT3 into
productive use over here. The good folks from RedHat seem to have a
favour for non-standard packaging of some of the software involved.
Here are my observations:

  • mod_fastcgi is not provided in RPM format, so I proceeded to build
    my own. I did not manage to compile mod_fastcgi against RedHat’s
    Apache2 version. I resolved this by removing the rpms involved and
    built my own, so I could build my own mod_fastcgi for apache2.

  • Some perl modules failed compiling if LANG is set to en_US.UTF-8,
    which is the new and improved default. Setting LANG=C before compiling
    helped with Build::Module and Time::HiRes.

  • RT2 does not run with RH 9’s provided perl 5.8.0, because that seems
    to be missing File::NDBM (and I could not find an rpm that provides it

  • makes sense, since File::NDBM is part of the base distribution). So
    make sure to have an environment where You can at least export the
    tickets before upgrading.

All in all it seems RedHat 9 (Personal Edition) is not the best
enviroment for RT3.

Regards,
Harald

Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg

2

In my RH9 environment it is working.
I installed RT3 on RH9 now 2 times, these are non production environments
yet.
I am running Apache 2.0.40 and mod_perl 1.99, the standard rpm’s from RH9.
I only installed the needed perl modules with ‘perl -MCPAN -e shell’
The LANG is set to en_US.UTF-8

Mike Hulsman

-----Oorspronkelijk bericht-----
Van: Harald Wagener [mailto:hwagener@hamburg.fcb.com]
Verzonden: vrijdag 2 mei 2003 12:20
Aan: rt-users@lists.fsck.com
CC: rt-devel@lists.fsck.com
Onderwerp: [rt-devel] Caveats when using RedHat 9 for RT3

Hello list,
after updating our intranet server, we wanted to put RT3 into
productive use over here. The good folks from RedHat seem to have a
favour for non-standard packaging of some of the software involved.
Here are my observations:

  • mod_fastcgi is not provided in RPM format, so I proceeded to build
    my own. I did not manage to compile mod_fastcgi against RedHat’s
    Apache2 version. I resolved this by removing the rpms involved and
    built my own, so I could build my own mod_fastcgi for apache2.

  • Some perl modules failed compiling if LANG is set to en_US.UTF-8,
    which is the new and improved default. Setting LANG=C before
    compiling
    helped with Build::Module and Time::HiRes.

  • RT2 does not run with RH 9’s provided perl 5.8.0, because
    that seems
    to be missing File::NDBM (and I could not find an rpm that
    provides it

  • makes sense, since File::NDBM is part of the base distribution). So
    make sure to have an environment where You can at least export the
    tickets before upgrading.

All in all it seems RedHat 9 (Personal Edition) is not the best
enviroment for RT3.

Regards,
Harald

–
Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg

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3

Quoting Harald Wagener hwagener@hamburg.fcb.com (2003-05-02 12:19:47 BST):

Hello list,
after updating our intranet server, we wanted to put RT3 into
productive use over here. The good folks from RedHat seem to have a
favour for non-standard packaging of some of the software involved.
…
All in all it seems RedHat 9 (Personal Edition) is not the best
enviroment for RT3.

Shortly, Debian Unstable or (hopefully) Debian Testing distributions
will contain RT3.

LUNDY FASTNET
CYCLONIC 6 TO GALE 8 DECREASING WEST OR SOUTHWEST 4 OR 5 FOR A TIME.
RAIN. MODERATE OCCASIONALLY GOOD

4

Shortly, Debian Unstable or (hopefully) Debian Testing distributions
will contain RT3.

Oh? Are you responsible for the packaging? How much of the setup is
automated? Does it allow for both pg and mysql? Did you base it on my
rt2 packaging or the rt2 packaging in debian (which wasn’t really to my
liking. it got things in all sorts of wrong places and didn’t automate
any of the difficult parts.) I’d love to have a look at what’s been
done.

Best,
Jesse

–
LUNDY FASTNET
CYCLONIC 6 TO GALE 8 DECREASING WEST OR SOUTHWEST 4 OR 5 FOR A TIME.
RAIN. MODERATE OCCASIONALLY GOOD

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