after updating our intranet server, we wanted to put RT3 into
productive use over here. The good folks from RedHat seem to have a
favour for non-standard packaging of some of the software involved.
Here are my observations:
mod_fastcgi is not provided in RPM format, so I proceeded to build
my own. I did not manage to compile mod_fastcgi against RedHat’s
Apache2 version. I resolved this by removing the rpms involved and
built my own, so I could build my own mod_fastcgi for apache2.
Some perl modules failed compiling if LANG is set to en_US.UTF-8,
which is the new and improved default. Setting LANG=C before compiling
helped with Build::Module and Time::HiRes.
RT2 does not run with RH 9’s provided perl 5.8.0, because that seems
to be missing File::NDBM (and I could not find an rpm that provides it
makes sense, since File::NDBM is part of the base distribution). So
make sure to have an environment where You can at least export the
tickets before upgrading.
All in all it seems RedHat 9 (Personal Edition) is not the best
enviroment for RT3.
Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg