Does anyone know of a way to capture an image from a screen capture and
inserting it into a ticket. I’m thinking of something like the Jira
ml). Admittedly a user could PRINTSCREEN, open Paint-like app, paste,
save, and then either attach to email or upload as a file to a ticket,
but I was thinking of “PRINTSCREEN, click button to attach from copy
buffer… done” so the user doesn’t have to save to a file in another
I’m using RT 3.8.1. I’ve been looking at the newer versions of
FCKeditor, and while there is an image button in the newer toolbar (see
http://ckeditor.com/ckeditor/3.0b2/_samples/divreplace.html), it looks
like it wants a URL of an image. That’s cool - so look forward to this
being updated in the RT package, but it’s still not straight forward for
screenshot capture from copy buffer.
Can anyone point me in the right direction?